Privacy Policy - Eternity's Echo: Patient Zero

At Demonsoft Games ("we," "us," or "our"), we highly value our users' privacy and the protection of their personal data. This Privacy Policy explains how we collect, use, store, and protect personal data through our game, Eternity's Echo, and related services (including our website, gaming platforms, and other online services). Please read this policy carefully. 1. Information We Collect We collect various types of information to provide, improve, and personalize our services. The information we collect may include: 1.1. Information You Provide to Us Account Information: Information you provide when creating an account or using our services (e.g., username, email address, password). Contact Information: Information such as your name, surname, email address, or phone number provided through support requests, surveys, or other communications. Payment Information: Information provided for in-game purchases or subscriptions (e.g., credit card details). Payment transactions are processed through secure third-party payment providers, and we do not directly store your payment card information. 1.2. Information Collected Automatically Usage Data: Information about how you use our services (e.g., playtime, in-game activities, progress). Device Information: Information about your device, such as device type, operating system, IP address, browser type, and other technical details. Cookies and Similar Technologies: Information collected through cookies, pixels, and other tracking technologies when you use our website or services. For more information, please review our Cookie Policy. 1.3. Information Collected from Third Parties Platform Data: If you play Eternity's Echo through third-party platforms such as PlayStation, Xbox, Steam, Epic Games Store, or GeForce NOW, we may collect information such as your user ID, game progress, or other relevant data from these platforms. Social Media Information: If you connect your social media accounts to our services, we may collect information such as your username or profile picture from those platforms. 2. How We Use Your Information We may use the collected information for the following purposes: To provide, maintain, and improve our services (e.g., managing your game account, enabling in-game features). To provide customer support and respond to your requests. To process payments and handle in-game purchases. To conduct marketing and promotional activities (e.g., sending you game updates or promotions, but only with your consent). To ensure the security of our services and prevent fraud. To comply with legal obligations and protect our rights. 3. Who We Share Your Information With We may share your personal data in the following cases: Service Providers: With trusted business partners who assist us in delivering our services, such as payment processors, cloud storage providers, or analytics services. Platform Partners: If you play our game through platforms like PlayStation, Xbox, Steam, or others, we may share information such as game progress or user ID with these platforms. Legal Obligations: We may share your information in response to a legal request, court order, or regulatory authority. Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to a new entity. We will not share your personal data with third parties for marketing purposes without your consent. 4. Data Security We use industry-standard security measures (e.g., encryption, secure servers) to protect your personal data. However, please note that no data transmission over the internet is entirely secure. While we strive to protect your data, we cannot guarantee absolute security. 5. Your Rights Depending on applicable legal regulations, you may have the following rights regarding your personal data: To access your data and request a copy. To request correction or deletion of your data. To object to or restrict the processing of your data. To request data portability. To opt out of marketing communications (e.g., using the unsubscribe link in emails). You can contact us (see contact details below) to exercise these rights. 6. Children's Privacy Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from users under 13. If a parent or guardian believes a child has provided data without consent, they can contact us. 7. International Data Transfers To provide our services, we may transfer your data to other countries. Such transfers are conducted in compliance with applicable data protection regulations (e.g., GDPR, KVKK). 8. Cookies and Tracking Technologies Our website and services use cookies and similar technologies to enhance user experience, perform analytics, and personalize advertisements. You can manage your cookie preferences through your browser settings. 9. Updates to This Privacy Policy We may update this Privacy Policy from time to time. If there are significant changes, we will notify you via our website or email. We recommend regularly reviewing the updated policy. 10. Contact Information For questions or requests regarding this Privacy Policy, you can contact us at: Demonsoft Games Email: privacy@demonsoftgames.com This Privacy Policy applies to Eternity's Echo and related services. By using our services, you agree to this policy. © 2025 Demonsoft Games. All rights reserved.